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Video Surveillance Troubleshooting

Problems that may arise with security camera systems are sometimes related to powering issues or even factory defects. However, more often than not, these problems are usually attributed to improper cabling and connections, which boils down to the installation.

Prior to security camera system installation, technicians must be mindful of the features, functions, and especially the limitations of the actual hardware. While all installations are different, an understanding of the specific system and the customer’s expectation is crucial for a quality job.

Here are some common installation problems you may come across along with helpful trouble shooting tips.

Rolling Lines On The Screen
Whether they are white or multi-colored, these rolling lines or ghosting over the camera’s video are often caused by video cables that run close to high-voltage power sources.

To prevent this, cameras should be tested at another location prior to installation in order to eliminate any hardware defects as a cause to any future issues. Also, keep wires away from sources that supply high-voltage electrical charges at any point of the run. Improperly grounded electrical circuits can also cause video disturbances, which is why high quality camera cables are crucial.

Infrared Glare/”White Out”
The most common causes of IR glare are reflective surfaces and large, lightly colored areas. “White out” (unrecognizable white silhouettes on screen) is often caused by objects that are too close to the camera. Also, if you install infrared security cameras under eaves, the beams of the IR LEDs may hit parts of the structure and bounce back, causing the reflection to blind the camera.

To combat these potential problems, install your cameras in areas clear of any objects that may cause glare or obstruct the camera’s view. Also, be sure that the user keeps these areas clear (at least three feet). You should also test daytime and low-light conditions before completing installation. Cameras with “Smart IRs” that have dynamic IR strengths can help to alleviate these problems as well and ensure high-quality night time images.

IR Cameras Unable To See In The Dark
In order to employ IR cameras properly, a surface is necessary for the IP light beams to bounce off. For example, when you point a flashlight into the night sky it remains dark because there is nothing allowing the light beams to bounce back.

Choose cameras that have sufficient IR distance capabilities. During installation, point the cameras at an angle facing a surface (ex. ground, wall) and test them under low-light conditions before proceeding.

Extreme Glare During Daylight
If your property has lots of glass doors and windows, you may have an issue with extreme glare. Glare from the sun does not mix well with security cameras, which means a special alternative is necessary.

In these situations, you want to invest in cameras with mechanical Wide Dynamic Range (WDR). These are designed to prevail in extreme lighting conditions. While “digital WDR” does it exist and can be helpful in these situations, it does not work as well as true, mechanical WDR.

Insufficient Power Causing Cameras To Drop Out
Without the proper power source, security cameras will not perform properly, causing them to drop out or lose power. While spec sheets may specify the camera’s power needs, they may not factor in the added power necessary for IR/low-light applications. For example, the system may work fine during the day, but drop out at night when the IR kicks in.

It is advised that you use a power supply which supports twice the voltage requirements of all your cameras combined.

When it comes to power, distance may play a role as well. Voltage drops can occur due to poor quality cables and long distances. To avoid this issue, AC voltage is recommended for runs greater than 250ft.

Inadequate Coverage
With great features and functions come limitations as well. For maximum coverage of your property, first map out your installation to identify areas that need surveillance. Based on the locations, you can determine which specific features you need for certain areas. For example, focal lengths and angles of view should be considered (longer lenses for closer view, shorter lenses for wide-angle shots). In general, license plate cameras should be installed no more than five feet from vehicles and valuable points of interest (such as cash registers, entrances and exits) should have a camera dedicated solely to monitoring that area.

Have you come across any issues not mentioned here? How did you resolve it? Share your stories and advice with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.

Choose SecurityCamExpert.com for quality security cameras along with professional installation and support services. Visit us online or call 888-203-6294 to learn more!

Happy New Year From SecurityCamExpert.com!

It’s been another great year providing you with the quality security cameras and surveillance systems you deserve. We have had the great pleasure of serving our fine customers, both old and new, and look forward to continuing this into the New Year.

What were your greatest achievements of 2016? What do you look forward to the most for 2017? Share with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.

As a friendly reminder, we will be closed on Monday, January 2, 2017. We appreciate your understanding, and from everyone at SecurityCamExpert.com, we wish you a happy and prosperous 2017!

SecurityCamExpert.com Sends Warm Wishes For The Holiday Season!

The holiday season is here and everyone at SecurityCamExpert.com is grateful for another year filled with your loyalty and support. We value each and every one of you, which is why we are always working hard to provide you with the quality products and service you deserve.

As a reminder, we will be closed on Monday, December 26, 2016, in observance of the Christmas holiday. Our normal business hours will resume on Tuesday, December 27, 2016. We apologize for any inconvenience and appreciate your understanding.

From the SecurityCamExpert.com family to yours, we wish you a happy and safe holiday season!

Residential Security Tips

Concerns about the security of your home and loved ones can be especially high during the holidays. With increased risk of thefts and burglaries, it is important to employ the proper security methods to put your mind at ease. Here are a few ways you can secure your home and protect your assets.

  • Perform an all-hazards residential risk assessment.

By completing this assessment, you can recognize any threats that may not be detected by even the best alarm system. Some things to consider include who may have access to your home, how prepared you are for a natural disaster or civil emergency, and whether there is any online or public record information that could possibly compromise your security.

  • Install a customized home security system and use it.

A home security system, complete with a backup power source, is a crucial component to protect your property. If you own any vacation homes, be sure to secure and monitor those as well.

If a security system came with your home, you may need to reevaluate how it suits your needs. If needed, invest in upgrades or a whole new system. Assess your risk points and go from there, but be sure that it is user-friendly as well, so that your family members can access and easily operate it.

Annual follow-ups with your security provider are recommended. Update contacts, information and make any adjustments as necessary.

  • Develop and practice an emergency response plan.

You should be prepared for a variety of emergency situations. While most commonly associated with natural disasters, emergency plans can also be implemented for other situations, such as home invasion, storm evacuations, and other crises.

In case of emergency, be sure to have secure locks and the proper emergency supplies. In the event of your home security being compromised, you should have a rapid response plan. Prepare a “grab-and-go” packed with essentials, including communication tools and meeting information.

Aside from having these plans in place, you will want to rehearse with all family members so that they know and understand their role in keeping everyone safe. Try to practice these at least once a year so that the appropriate steps stay fresh in their minds.

  • Know who has access to your homes and properties.

Your biggest threat could be someone you know, who knows your residence and schedule. These people can include domestic staff such as housekeepers or child care providers. Be sure to follow best practices before hiring home employees.

Prescreening
For prospective domestic employees, be sure to do a professional background check – do not rely on a simple Google search. Ask trusted friends or an attorney to recommend a private investigator or third-party service that can pull up critical information using the candidate’s name and date of birth. If you are using a placement agency, be sure their background checks are comprehensive and legitimate.

When hiring, include a pre-employment application which authorizes criminal and credit checks, and always check references and conduct in-person interviews with potential candidates.

Employment Agreements
Firm employment agreements are important and can protect your security during (and after) a domestic employee’s service. Work with an attorney to draft a secure contract that encompasses, and include the following:

  • Nondisclosure language
  • Clear terms and expectations (including restrictions)
  • Provisions for transportation and expenses (use of car, credit card, phone, computer)
  • Provisions for periodic re-screening of credit and criminal records
  • Reasons and provisions for termination of employment

While there’s no obligation, be prepared to provide severance pay upon departure of a terminated employee. Thoughtful treatment at termination can go a long way toward preventing a disgruntled former employee from retribution.

Restrict Access To Bank Accounts
Despite the fact that most domestic employees often need money for home-related expenses, you should never give an employee your personal ATM car or password. Use a separate account for household expenses and designate the employee as an authorized cardholder, or consider using prepaid debit cards, which can put a limit to the amount spent. Both options allow limited access to your personal accounts while allowing you to track spending.

Contractors
Remember that anyone who has access to your property can present a security risk. This includes any building contractors, landscapers, electricians, and the like. Before proceeding with any services, speak with the principal of the company and find out if they are licensed and insured, whether they do background credit and criminal checks and periodic drug testing on employees, and ask for a roster of people who will be at the property on a regular basis. If any information seems questionable to you, look for services elsewhere.

  • Manage your public presence.

Despite your efforts to keep your personal information private, there is information about you that is publicly available. One piece of information about you may seem harmless, but when it is combined with other public information, it can be used to gain insight about you (ex. income, properties) which may attract criminals. Luckily, there are ways you can control your public presence.

Responsible Online Behavior
Enlisting an online security consultant should be the first step. They will evaluate your public “footprint” by doing a thorough search of the Internet and present you with the results. From there, you can work together to assess and manage any and all threats. Ensure that the whole family is on board, especially children who are active on social media. Everyone should understand how to engage in responsible online behavior.

Public Institutions, Private Information
Beware of whom you share your information. Your information can still end up online through reputable third parties (ex. charities, schools, civic groups).  These public entities often mean well, but most lack strict cyber security systems and protocols to keep your information secure.

If you are going to make a major donation or real estate purchase, use a trust account to protect your identity and any other sensitive information associated with it. Choose a trust name that is different from the family name and associate it with a nonresidential address such as a P.O. Box.

Inadvertent Footprint
Commercial and public sites can reveal details about your home you would rather keep private. For example, your realtor’s website may still contain photos of your home long after the close of the sale, while other sites may list pricing history of your property. Most of these sites will remove your information per request. You may want to discuss these issues with your real estate agent as they may have more insight on how to keep your information private.

While it is not ideal to think about the possibilities of something going wrong, it is beneficial to be prepared. Aside for the aforementioned measures, what else do you do to ensure your security? Share with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.

To invest in quality CCTV surveillance cameras and security systems for your home, please visit SecurityCamExpert.com or call 1-888-203-6294. Inquire about a free quote, site survey or our installation services.

Thank You From SecurityCamExpert.com

Thanksgiving is a day set aside to be grateful and humble to all that we have, and we are so blessed to have such loyal and wonderful customers like you. Without your continued support over the years, we would not be here, and for that, we sincerely thank you. From the SecurityCamExpert.com family to yours, happy Thanksgiving!

Please remember that we will be closed on Thursday, November 24, 2016, and Friday, November 25, 2016 for the Thanksgiving holiday. Our normal business hours will resume on Monday, November 28, 2016. We apologize for any inconvenience and appreciate your understanding.

We hope you enjoy a safe & happy holiday weekend filled with love, happiness, and laughter!

IP Video Surveillance For Your Business

Video surveillance can be an invaluable asset for businesses. It helps to improve security, manage risks, and boost efficiency. Most benefits of video surveillance can be seen and measure, however, determining its financial return isn’t as easy.

In order to better understand the fiscal value of IP video surveillance, security leaders consider the impact and effect of a hypothetical security event. This gives them better insight to how effective their surveillance system is. And by understanding how IP video surveillance adds value to your business, you demonstrate your overall dedication to success. Here are some of the ways IP video surveillance can influence and improve your business.

Protection
A common reason to employ IP video surveillance is to protect your property, employees, and customers. It can help to minimizes losses when it comes to a security incident, however, it can go further. The application of IP video surveillance can also ensure cyber security, data protection, intellectual property and brand reputation. By protecting these assets, a cohesive approach to risk management can be achieved.

Various Applications
Again, video surveillance goes beyond security and safety. It has become a fundamental aspect when building a business. Aside from monitoring on-site and remote locations, surveillance footage can be analyzed to improve employee productivity and help to measure the success of marketing campaigns. This data can be valuable across different departments, which adds to its value and merit.

Demonstrate ROI
There are different ways you can evaluate and determine the total cost of ownership for your system. For example, by investigating liability claims with video footage, you can save money and prevent future slip-and-fall claims. Some cases may be proven false, while others may bring to light new or unnoticed safety risks that can be addressed.

The stronger your system is, the more money you can potentially save. The most effective systems are comprised of enough cameras to cover all areas and detect crimes in progress, with highly trained staff to monitor the different feeds. A system that can do this as well as integrate the technology into all manner of law enforcement activities will demonstrate true ROI to security leaders.

Remote Monitoring
Remote monitoring is an excellent luxury of IP video surveillance. When alarms go off or unfamiliar activity is detected, rather than sending managers or guards to investigate, you are provided with alerts and can respond quickly and appropriately.

Building a system that meets these standards will be a great addition to your business. What other benefits do you enjoy with your video surveillance system? If you don’t have one now, are you considering implementing an IP video surveillance system for your business? Share with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.

We carry a great selection of IP video surveillance cameras, equipment, packages, and more. Visit SecurityCamExpert.com to browse our inventory or call 1-888-203-6294 to speak with a representative.

Prevent Burglaries

People often take vacations over the summer, which makes it no surprise that July and August are the months with most break-ins. If you’re going away for a little vacation, use these tips to help keep your home and property safe.

Think Like A Burglar
Take a look at your home and think about the ways you would try to break in. These spots should be reinforced with extra security. You may also want to consider concealing your valuables. If burglars can see something they want through a window, they may be more likely to target that home.

Take Inventory
Take pictures of your home and your belongings before you leave. In case a burglar does target your house, the photos can help to document any damage and help you create an inventory log with estimated values of your items. Both of these can be especially helpful for insurance purposes.

Secure Indoors
These will need to be adjusted if you have a house sitter or pet sitter coming and going, but, in general, you should:

  • Update your security cameras or ensure they are working properly before your trip. If your system allows remote access, be sure that you have the proper device, application, and/or log in information to do so.
  • Store your valuables in a safety deposit box.
  • Lock all windows and close most of the shades.
  • Use a timer for your lights to make it appear as if someone is still home.
  • Set your alarm and security system before you leave.

To avoid returning to damaged property, turn off and unplug electronics, such as TVs, computers, or other devices, that could be damaged in the event of power surges. Depending on the length of your vacation, you may want to consider turning off the water and gas as well.

Secure Outdoors

  • Don’t leave hidden spare keys outside of your home.
  • Park your car inside your garage.
  • Mow the lawn and trim the hedges.
  • Move ladders or any other supplies that burglars could use to get to the second story.

Neighborly Love
If possible, get your neighbors involved. Choose a trusted neighbor or two and politely ask them if they can keep an eye on things while you’re away, and offer to do that same if they leave. You can have the post office hold your mail, or have your neighbors pick it up, as well as any ads or flyers left on your door. You may also ask them to mow your lawn, trim plants, and set out trash cans, even if they are empty. This will help to keep up the charade that someone is occupying the home. Lastly, consider giving your most trusted a neighbor a spare key in case of emergencies.

Do you have any other tips to share? Find us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.

If you’re looking to upgrade or add a surveillance system to your home or business, please visit SecurityCamExpert.com. We carry a vast selection of quality security cameras, CCTV surveillance packages, and more at affordable prices. To schedule a free site survey or learn more about our installation services, please call 1-888-203-6294.

Happy Thanksgiving From SecurityCamExpert.com!

SecurityCamExpert.com wishes you a Happy Thanksgiving! We are truly thankful for each and every one of you and your support. We work hard to provide quality products to keep you safe.

We will be closed on Thursday, November 27, 2014 and Friday, November 28, 2014 for the Thanksgiving holiday. We apologize for any inconvenience this may cause. Our normal business hours will resume on Monday, December 2, 2014.

We appreciate your understanding and hope you have a wonderful holiday weekend!

Hidden Security Cameras Track Student Attendance

The importance of class attendance in relation to good grades was likely questioned and tested during college years (maybe even during high school for some). Whatever your excuse, there has likely been a time when your skipped a class. Some professors take attendance, whether verbally, through sign in sheets, or through their own method. Others simply go by the honor system, or leave attendance up to you. Regardless of your presence or absence, how would you feel about attendance being taken via hidden security cameras?

At Harvard, students’ attendance was tracked via hidden security cameras, without the professors’ or students’ knowledge. Hidden cameras were placed in lecture halls to take photos, which were later analyzed. Students were not positively identified; rather the amount of occupied seats was compared to enrollment numbers. Immediately after analyzing, photos were destroyed. Despite the fact that the experiment was submitted to a review board before being carried out, students and professors were still unhappy when the news surfaced. Moving forward, the undergraduate’s Dean’s office will be involved when approving studies conducted on campus.

Had the students been informed, do you think this would influence students to attend class, thus producing inaccurate or misleading numbers? We would love for you to share your opinions with us and your peers respectfully – find us on Facebook, Google+, Twitter and Pinterest.

When you consider using hidden security cameras, like nanny cams or spy cameras, please be sure to research your local laws regarding video and audio recording. Hidden security cameras are generally not allowed in areas with an expectation of privacy, such as restrooms, bedrooms, or dressing rooms. It is your responsibility to use these cameras legally and lawfully.

We’ve got great hidden security cameras and nanny cams for your home. For affordable quality, browse our selection online at SecurityCamExpert.com. You can reach us over the phone at 1-888-203-6294. Our office hours are from 8:00am-5:00pm Monday through Friday.

How Can Wearable Cameras Help Memory Conditions?

The newest editions of wearable cameras are targeted toward the social media enthusiasts, eager to share their day with the world. These cameras are often small and imperceptible, secretly snapping photos and documenting one’s life. The future of these devices is promising in the social realm, but these cameras could potentially make a positive impact in the medical field as well.

Wearable cameras provide somewhat of a visual diary, what they are now calling “life-logging.” For the social media butterflies, these cameras make it easier to share their lives with their friends and followers. These devices essentially allow a peek into the life of the person donning the camera.

The originators of this technology had something different in mind. These devices were created as a goal to help patients suffering from amnesia or dementia recall important events and aid in memory and recall abilities.

By documenting your entire day, you permit a review of your daily activities. For those with memory issues, whether a type of amnesia or dementia, reviewing these images and videos can help exercise the brain and trigger memory recall.

A previous case study evaluated what was called a SenseCam, and showed that memory could be improved. Reviewing images from the SenseCam regularly helped overall recall. The study showed that the individual “could recall more than 80% of key facts about significant events after a fortnight of reviewing SenseCam images every couple of days and that a similar level of recall persisted for months after she stopped looking at the pictures.” Using these images as cues helped to trigger certain parts of the brain associated with memories. Exercising these parts seemed to have strengthened memory recollection.

While this case study portrays a promising future for these wearable cameras, privacy still remains as a major issue. Especially in healthcare, patient privacy and HIPAA (Health Insurance Portability and Accountability Act) violations may cause controversy.

Do you think these devices impose on other people’s right to privacy, or do you believe they can be plausible devices for health and social media use? Let us know what you think. Connect with us on social networks – Twitter, Facebook, Google+ and Pinterest.

For your security camera systems needs, choose SecurityCamExpert.com. Shop our stock of security cameras, parts and accessories online. To order over the phone, give us a call at 1-888-203-6294.

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